Studio Rodrigues

////// PC Doctor · remote · Luxembourg

PC broken?
We fix it remotely.

Slow computer, Wi-Fi dropping, silent printer, backups never made: one person who takes over your screen while you are on the phone, and explains what he does.

First consultation free, no commitment. Then 65 € incl. VAT an hour, billed per half hour — most problems are solved in thirty minutes.

////// The presentation

← → or click to advance · Esc: overview

////// What you get

  1. 01An honest diagnosis on the first call, free: what is wrong, what it costs, whether it is worth it
  2. 02Secure screen sharing: you see everything and can stop at any moment
  3. 03Billed per half hour, announced before we start
  4. 04Your data first: a backup before any repair
  5. 05Explanations in French, Luxembourgish, German, English or Portuguese — no jargon
  6. 06An on-site visit only if really necessary, on quote

////// How it works

  1. 01

    You call

    You describe the problem in two sentences. Often we already know what it is.

  2. 02

    We take over

    You open a link, we see your screen while we talk. First consultation free, no commitment: diagnosis and price.

  3. 03

    It works again

    You test before we hang up. A short written summary: what was done, what to keep an eye on.

////// Prices

First consultationfreeno commitment
Remote help65 €/hbilled per half hour
On-site visiton quoteonly if really necessary

Prices incl. VAT. Parts and software extra, always announced first.

////// Scope

What is covered

////// Frequently asked questions

Is the first consultation really free?

Yes: we look together and tell you what is going on. If you do not want to go further, you pay nothing.

How does remote help work?

You open a link, you accept, and we see your screen while we talk. You keep the mouse and can stop at any moment.

Mac, Windows, phone?

All three — and the router, the printer, the smart TV.

And if it cannot be fixed remotely?

Then we come, on quote — but that is rare.

One call.
It works again.

Leave your details at the reception — or call directly. Mr Rodrigues calls you back personally.