////// PC Doctor · remote · Luxembourg
PC broken?
We fix it remotely.
Slow computer, Wi-Fi dropping, silent printer, backups never made: one person who takes over your screen while you are on the phone, and explains what he does.
First consultation free, no commitment. Then 65 € incl. VAT an hour, billed per half hour — most problems are solved in thirty minutes.
////// The presentation
← → or click to advance · Esc: overview
////// What you get
- 01An honest diagnosis on the first call, free: what is wrong, what it costs, whether it is worth it
- 02Secure screen sharing: you see everything and can stop at any moment
- 03Billed per half hour, announced before we start
- 04Your data first: a backup before any repair
- 05Explanations in French, Luxembourgish, German, English or Portuguese — no jargon
- 06An on-site visit only if really necessary, on quote
////// How it works
- 01
You call
You describe the problem in two sentences. Often we already know what it is.
- 02
We take over
You open a link, we see your screen while we talk. First consultation free, no commitment: diagnosis and price.
- 03
It works again
You test before we hang up. A short written summary: what was done, what to keep an eye on.
////// Prices
Prices incl. VAT. Parts and software extra, always announced first.
////// Scope
What is covered
- Slow PC, crashes, updates
- Wi-Fi & home network
- Printer & scanner
- Backups (disk, cloud)
- Mail & accounts
- Setting up a new PC, laptop or phone
- Moving your data
- Virus & junk software cleanup
- Passwords & security
- Buying advice before you spend
////// Frequently asked questions
Is the first consultation really free?
Yes: we look together and tell you what is going on. If you do not want to go further, you pay nothing.
How does remote help work?
You open a link, you accept, and we see your screen while we talk. You keep the mouse and can stop at any moment.
Mac, Windows, phone?
All three — and the router, the printer, the smart TV.
And if it cannot be fixed remotely?
Then we come, on quote — but that is rare.
One call.
It works again.
Leave your details at the reception — or call directly. Mr Rodrigues calls you back personally.